Tier: Basic, Professional, Enterprise
To access your analytics
1. Log into your account.
2. Click on Site Tools>Site Analytics
3. Every logged-in user has access to the “My Activity Dashboard” report, which is a standard, individual dashboard that shows your most recent activity on the site.
4. If you are expecting to see additional dashboards, please contact your Site Administrator and ensure you are in one of the following reporting roles:
- Aggregate-Only Reporting, which allows the user to view report summaries, without staff or client identifying information
- Aggregate and PII Reporting, which allows the user to view reports with full details, including staff and client identifying information (i.e. reports will show staff and client names and contact information)
If you are still unable to access the additional dashboards, please contact your Customer Success Manager.