Tier: Professional, Enterprise
Flyouts allow you to share a Call to Action with your users based on where they search and/or what they search for.
Flyouts appear in the bottom right corner of your site. They can be configured to appear based on when a user takes a specific action or actions, such as searching for term(s) within a certain area.
If your organization provides a 24/7 hotline for people seeking domestic violence support, you could use a Flyout to appear as a Call to Action to call your organization. In this example, the Flyout appeared when the user searched for the term, “safe housing.”
Please note: Styling, color, and placement are standard and not customizable. All Flyouts also must have a Call to Action that links to a URL, email address, or phone number, or you may use our standard thumbs up/thumbs down survey Call to Action. All Flyouts also require one trigger (see below in Configurable Options for further details).
Our customers can tailor the language of the Flyout, as long as the message fits within the character limits.
Flyouts can be triggered to appear based on:
- Search category and/or term
- Day of week
- Time of day
Flyouts can also be configured with a 24/7 Trigger which means that the time-triggered Flyout will not appears for 24 hours, once it is dismissed by the user.
To discuss adding a Flyout to your site, please reach out to your Customer Success Manager.