Shelli Robinson

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Activity overview

Latest activity by Shelli Robinson
  • Shelli Robinson created an article,

    Key Customer Roles and Groundwork Calls

    Key Customer Roles Helping your organization achieve success with our platform is our priority, and implementing with over 200 customers has helped us identify the ingredient to success. Below are ...

  • Shelli Robinson created an article,

    Aunt Bertha Reporting Suite

    Reporting Suites provide both high-level and detailed views of your social care network, community needs, and staff activity.  In addition to tracking the impact of your social care platform rollou...

  • Shelli Robinson created an article,

    Overview and Examples

    The purpose of a promotional strategy is to help share your platform with your staff and community. Each organization has a unique goal and we want to help you identify and promote your vision!  Yo...

  • Shelli Robinson created an article,

    Branding Best Practices

    The most successful social care platform introduces your program to your users and makes a strong first impression. This document outlines the recommendations to help you get the most out of your o...

  • Shelli Robinson created an article,

    Assigning Reporting Access

    With your social service platform, you have access to a wide range of data about the searches and activity happening on your platform. You can give any number of people access to your site analytic...

  • Shelli Robinson created an article,

    Accessing Your Site Analytics

    To access your reporting, log in to your social services platform. Click on "Site Tools" and then "Site Analytics". If you do not see this menu, please contact your Customer Success Manager to ...

  • Shelli Robinson created an article,

    Adding a Simple Search Box

    Customers and other organizations can add Search Boxes to their websites through an embeddable iframe to provide additional access points to their social care platform, powered by Aunt Bertha. Thes...

  • Shelli Robinson created an article,

    Postcards for Agencies

    Overview Postcards can be shared with agencies to ensure that their programs are listed on the platform. Once their program has been added, they will be asked to claim their program so that they ca...

  • Shelli Robinson created an article,

    Postcards for Those Seeking Service

    Overview These postcards can be passed out to the community so that they can search and find their own resources on your instance of Aunt Bertha. The postcards are in English on one side and Spanis...